Amazon's latest RTO rule requires employees to be in the office 5 days a week. One employee tells BI in-person work helps ...

Amazon.com announced on Thursday a new artificial intelligence application that it says will help its independent sellers ...

The change will go into effect amid East Link light rail station construction and Revive I-5 projects.

In some ways, Amazon was a first-mover in regard to its three-day mandate last year. Companies often follow each other when ...

The Redding City Council on Tuesday will go into closed session to talk to an Amazon.com Services LLC representative about the company’s interest in Stillwater Business Park. Under negation will be ...

The FAQ document has 22 questions that touch on RTO issues such as child care, commuting, desk locations, and badging data.

In a move that will affect people's daily lives, work routines and local traffic, Amazon CEO Andy Jassy announced a ...

More than 150 Amazon employees are unsure about their future as the company works to relocate their West Sacramento distribution site. In a statement sent to FOX40 on ...

The warehouse will close Oct. 30, according to a notice filed with the state Employment Development Department.

Amazon plans to close two facilities in California, potentially impacting hundreds of employees. According to public notices ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Discover seven easy, 30-minute tweaks you can make to optimize the contact center experience for your customers by this time tomorrow. Customers want to be able to reach you on their terms ...